Sunny Present’s Shipping Policy

Domestic Shipping Policy (UK)

Shipment processing time

All orders are processed within 4 business days.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

*high demand and COVID-19 situation may cause delays.

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to APO/FPO addresses.

Shipment confirmation and order tracking

Shipment confirmation and tracking number is sent to your email address once the the order is processed at the warehouse.

Customs, duties, and taxes

Sunny Present is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Sunny Present is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We currently only ship to the UK from our UK store.

Returns Policy

See the Refund and Returns Policy https://uk.sunnypresent.com/refund-returns/

For more information contact https://uk.sunnypresent.com/contact